SHIPPING POLICY
Contact: info@elvara-dublin.ie
Thank you for choosing ELVARA.
We take great care in the preparation, inspection and delivery of every order. Below you will find all the information regarding our shipping process and estimated delivery times.
1. Order Processing
Each order is carefully prepared before shipment to ensure the quality and accuracy of every item.
Orders placed from Monday to Friday are processed within 1 to 2 business days after payment confirmation.
Orders placed on weekends or public holidays are processed on the next business day.
As soon as your order has been shipped, you will receive a shipping confirmation email including your tracking number and carrier information.
We recommend checking your inbox regularly to keep up to date with the progress of your delivery.
2. Delivery Times
Our deliveries are handled by trusted international logistics partners. Estimated delivery times are as follows:
- Ireland and European Union: 5 to 10 business days
- Other international destinations: 7 to 14 business days
These delivery times are estimates and may vary during periods of high demand, due to customs procedures or local transportation conditions.
Every ELVARA piece deserves special attention — a little extra time for quality worth waiting for.
3. Shipping Costs
Free shipping is available on all orders, regardless of the order value or destination.
ELVARA is committed to providing a transparent shopping experience, with no hidden shipping fees or unexpected delivery charges at checkout.
4. Order Tracking
As soon as your order leaves our logistics centre, you will receive an email containing your tracking number and a direct link to track the progress of your parcel.
Tracking information generally becomes active within 2 to 3 business days after shipment.
If you experience a delay or any issue with your tracking information, please contact our customer service team at:
Our team will be happy to assist you as quickly as possible.
5. Shipping Origin and Logistics
All ELVARA orders are shipped from our international logistics centres to ensure continuous availability of our collections and responsible inventory management.
Depending on the customs regulations applicable to the destination country, import taxes or customs duties may apply.
Any such charges, where applicable, are the responsibility of the customer and are not included in our prices.
6. Unsuccessful Deliveries
If a parcel cannot be delivered due to an incorrect address, refusal by the recipient or prolonged absence, it may be returned to the sender.
In this case:
- A new shipment may be arranged, subject to additional reshipping costs.
- A refund, where applicable, will be processed once the returned parcel has been received and inspected.
To avoid delays, please carefully check that your delivery address is correct before completing your order.
7. Order Support
Our customer service team is available to assist you with any questions regarding shipping, tracking or delivery times.
Please contact us at:
Please include your order number so that our team can assist you more efficiently.
Our team is committed to providing attentive and responsive support, ensuring that your ELVARA experience is as smooth as possible from payment through to the delivery of your order.
